CPM is an umbrella term that describes the processes, methodologies, metrics and systems needed to measure and manage the performance of an organization. While this definition put forth by Gartner in 2001 has remained relatively stable, CPM as a practice has evolved greatly since this time. At it's core, CPM demands three questions:
Some of the tools used to manage corporate performance include scorecards, dashboards, and mainstream BI tools such as OLAP and reporting applications. These tools can quickly display trends. While there is no replacing experience and subject matter expertise, managers and operational employees use CPM to quickly answer the question why. Finally, in order to continue process improvement, smart companies use CPM to collaborate and communicate the knowledge gained to impact change and drive corporate strategy. CPM tools are steadily migrating their way into board rooms and desktops, replacing the ingrained spreadsheet as the tool of choice.
Whether you are looking to incorporate CPM into your enterprise BI program, or implement a stand-alone solution, Decision Source can help take you there.